Comment rédiger des e-mails efficaces

I love and hate emails. I think they are an easy and effective mean of communication, but the same time it is often abused or mis-used by people. If you ever asked yourself these questions: Should emails be short or long? Does it matter if there is a typo in the email? Are bullet points in emails useful? Who should I put in the To field? Should I CC the boss (mine or the other person’s)? Is it better an email or …

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