Management

The income statement of e-commerce, how to calculate it correctly.

We all should already know how an income statement, or P&L, works, and also how to set up a channel income statement for e-commerce. However, there are some details and precautions to consider if we want the income statement to correctly reflect reality. Already from the way in which we calculate the sales we can obtain useful information for the management of the e-commerce channel: for example we can calculate the average discount applied on the retail price. Differences between company and company It is important to underline ...

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because agile doesn't work according to McKinsey

The reason agile doesn't work in companies is because the business function isn't adequately represented in project teams. If you remember how an agile team is composed, the agile team is made to be autonomous in decisions and in the execution of project activities, in fact there should always be a business representative who basically decides on the functionalities to be developed and the priority of the developments. Now, although it seems easy to have a business representative within ...

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Platone management caverna

Plato and the science of management

Returning from London at the end of 2009, I found myself catapulted into the fabulous world of Italian youth entrepreneurship, from where I began to take inspiration for the following reflection: it is useless to try to explain things to people who are unable to appreciate their meaning. . Which is to say: if you speak in Italian to a German, who does not know the language, you waste time. You waste time because it is not possible that the person who listens to you can understand something ...

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Il processo di escalation Enrico Fantaguzzi

Management of escalation in the company

Why is the escalation process important in the company? The escalation process is essential in companies to make decisions that are as much as possible in line with business objectives and to allow decisions to be made quickly. The clearer the escalation process in the company, the faster decisions are made. This concept is simple to understand but difficult to apply in organizations that lack a well-defined hierarchical structure. Let's take an example: ...

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The new normal

I'm starting this blog post and I know I'm not going to finish it. This is going to be a live post and I'm going to to add to it piece by piece, little by little. This is because I don't think it's possible to tell what is the new normal is going to be, can you? Anyhow I think it's necessary that we try and learn already the lessons that the pandemic thought us as we would do after…

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5 management best practices

One to one weekly meeting Cross functional meeting Delegation Escalation path Definition of company objectives The weekly 'one to one' meeting The one to one meeting with one's collaborators is as simple as it is useful. It is a pity that you don't know each other in Italy. In my work experience in Italy of 16 years and 7 companies with turnover from 400k to 3 billion on 1: 1 weekly I have only heard it mentioned a few times but never done with any of my managers, and ...

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Checklist - To do list

“Getting Things Done” in 9 points in Italian

"If you haven't written it somewhere it's in your mind." "If something is occupying your mind, your head is not free." Everything unfinished must be captured in a reliable tracking system. You will log into this system regularly and update it. The system that David Allen has been talking about for me for years now is the issue list. To be precise, I think it was 2004 when I was working at Tod's that the IT Director taught me this ...

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Corporate intranets

CORPORATE INTRANET: how do we manage them? With the introduction of an Intranet, the nature of the organization changes from hierarchical to functional. In this type of organization the fundamental assets are the sharing of knowledge and the ability to innovate. Three types of intranet Institutional Intranet, Operative Intranet and Knowledge Management Institutional Intranet: they are essentially aimed at the activities ...

How to write effective emails

I love and hate emails. I think they are an easy and effective mean of communication, but the same time it is often abused or mis-used by people. If you ever asked yourself these questions: Should emails be short or long? Does it matter if there is a typo in the email? Are bullet points in emails useful? Who should I put in the To field? Should I CC the boss (mine or the other person's)? Is it better an email or ...

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Managing with Character

Is there a relationship between strong character and business performance? Can integrity and empathy lead to better management? According to a recent research by Fried Kiel (KRW), YES! In an article called Measuring the return on character based on the research by Kiel, recently published on the Harvard Business Review (link) they show the connection between 4 character traits and business results. In a nutshell the finding of this reasearch is that managers who show Integrity, Responsibility, Forgiveness and Compassion ...

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